Returns

Our return policy is valid for 30 days after purchase. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged, or missing parts for reasons not due to our error, a refund will not be issued. All 2nd Stage Compression Girdles are non-returnable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

After 5-10 business days of the approval of your refund, and you still have not received your refund yet, please contact us at sales@fstubbs.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@fstubbs.com and send your item to: 1830 Eastman Avenue Oxnard California US 93030.

Shipping
To return your product, you, you must first contact us to receive a return authorization number. After receiving your authorization number, mail your product to:

Frank Stubbs Company
Atten: Sales
1830 Eastman Avenue
Oxnard California US 93030.

Please mark the return authorization number clearly on the outside of the packaging. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.